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RFID Centralized Data for retailers are under pressure to maximize basket value, deliver great customer experiences, improve customer retention and reduce acquisition costs. What if there was a technology solution that could enhance all of theses areas? With centralized real-time data, it is possible. With customer expectations higher than ever, retailers are keen to meet them aiming to deliver excellence in every aspect. According to Qualtrics, 80% of consumers have switched brands following a poor customer experience. Whether that's the result of an incorrect order; a poor returns experience; or stock issues, retailers need to be aware that negative incidents have a lasting impact on brand loyalty and advocacy. That, in itself, it's reason for concern. Worse still, findings from Propel Software suggest that 54% of consumers would stop using a brand after just one bad experience.

RFID centralized data I: RFID in intralogistics operations

Apr 3, 2024 5 min read

Supply chain efficiency plays a critical role in any retail operation. From ensuring shelves on the shop floor remain stocked and enabling omnichannel fulfilment from any location, to minimising waste and reducing transport and storage costs, an efficient supply chain can transform a retailer’s business.