Inventory management and traceability in retail sector are undergoing a transformation thanks to RFID technology. Clustag and STC integrate their RFID solutions, providing mid-segment retailers a complete ecosystem for rapid adoption. This partnership helps retailers manage stock and operate efficiently in increasingly demanding omnichannel environments.
This collaboration enables Clustag’ solutions to be integrated into STC’s 360º concept, offering a complete RFID ecosystem for rapid adoption, that connects all processes across the supply chain: from tagging at origin and in-store management to point-of-sale, anti-theft systems and phygital experiences. The result is a connected, scalable and easy-to-implement solution that offers data in real time, reduces errors and optimizes processes, enhancing the purchase experience both in physical stores and online.
A strategic alliance that democratizes RFID
The collaboration between Clustag and STC not only brings together technology and expertise but also democratizes the access to advanced RFID solutions mid-segments retailers and brands. With this alliance, companies can implement systems that were previously reserved for large corporations, adapting them to their specific needs.
“We were looking for a partner with technology capability and real experience in RFID automation and integration in warehouses. Clustag allows us to offer our clients state-of-the-art RFID solutions that are scalable and reliable, were previously only available to large companies”.
For his part, Manolo Reguart, Director of business development, strategic and partnership at Clustag adds:
“It was important to find a parter with proven experience in implementing RFID in stores for a wide range of clients, and STC provides exactly that point-of-sale knowledge, as well as the ability to adapt the technology to any stores format, especially in SMEs.”
Efficient inventory management during high-demand campaigns
Retailers face special challenges during high-demand campaigns, such as sales, Black Friday, Cyber Monday or Christmas period. Accurate inventory and returns management are key to maintaining operatiional efficiency and customer satisfaction.
Technology integration such as Clustag’s RFID tunnel, capable of reading mass-tagged items without manual intervention, together with STC’s store ecosystem, enable retailers to:
Validate returns real-time
Update inventory instantly
Make agile decisions based on accurate data
“The combination of our RFID systems enables retailers to have total control of their inventory, from warehouse to store or e-commerce, with a visibility and traceability that were previously only available to large multinational companies” says Reguart.
Accessible for all type of retailers
Beyond advanced technology, one of the greatest achievements of this alliance is the accessibility. Clustag and STC’s integrated solutions allow any retailer, regardless of size or level of automatization, to implement an RFID system without large initial investment, setting a standard of efficiency previously reserved for major brands.
A connected and efficient future for retail
Thanks to this alliance, Clustag and STC integrate their RFID solutions, so that any retailer, large or small, can access technologies that transform inventory management, optimize processes and enhance the customer experience. This collaboration not only mars a milestone in retail digitalization, but also sets a new standard efficiency, traceability and competitive for modern retail.
About STC
STC is specialist in technological solutions for retail. With 13 years of experience, the company started with anti-theft systems and has evolved to a leader in RFID for retail. STC works with companies in fashion, grocery or electronics sectors, collaborating with large national and international brands as well as medium, small, and digital-native businesses entering the physical retail space.
Clustag appoints Clint Tennill as Vice President of Customer Success & Product Innovation. This marks a major milestone in the company’s U.S. expansion. Based in Miami, Tennill will focus on strengthening client partnerships, ensuring measurable business outcomes, and guiding the evolution of Clustag’s Zentup platform. The goal is to deliver smarter, data-driven supply chain solutions.
Bringing Experience and Leadership to Clustag
Tennill brings over 20 years of experience in technology and RFID solutions. He has a proven record of leadership and deep industry expertise. Previously, he served as Vice President of Product Development at SML IIS. There, he led technology and product strategy for retail inventory management. His career also includes senior roles at Xterprise, Ericsson, and Emergisoft. Tennil has extensive experience in software architecture, supply chain systems, and enterprise technology.
Tennill holds a Master’s in Computer Science from The University of Texas at Dallas. He also earned a Bachelor’s in Business Administration from The University of Kansas.
“I’m thrilled to join Clustag at such an exciting time. Our goal is to help businesses unlock efficiency and visibility through RFID, data, and intelligent automation,” Tennillsaid.
Strengthening Clustag’s U.S. Presence
Clustag operates in more than 25 countries. It has deployed over 3,000 RFID solutions across 200+ distribution centers, processing billions of RFID tags annually. With growing U.S. demand for warehouse automation and real-time inventory visibility, Miami serves as a strategic hub. It supports large-scale deployments and strengthens relationships with enterprise customers.
“Clint’s industry knowledge and proven leadership will be instrumental in strengthening our U.S. presence and delivering exceptional customer outcomes,” said Jorge Robledillo, Director of Clustag North America.
Driving Innovation with AI and Machine Learning
In his new role, Tennill will lead initiatives to integrate AI and machine learning into Clustag’s Zentup platform, enabling predictive analytics, intelligent decision-making, and next-generation automation. These initiatives align with Clustag’s vision to combine RFID technology with data intelligence, creating more agile, responsive, and efficient supply chains.
“Clint’s appointment is a significant milestone in Clustag’s evolution. His unique combination of customer-facing expertise and product vision will be invaluable in delivering on our commitment to innovation and customer success,” said Manolo Reguart, Director of Strategy and Business Development at Clustag.
Looking Ahead
With Tennill at the helm of Customer Success & Product Innovation, Clustag is set to accelerate its U.S. growth and help businesses unlock the full potential of RFID-enabled operations. Companies seeking to enhance visibility, efficiency, and operational intelligence in their supply chains now have a powerful partner in Clustag.
Discover how Clustag’s Zentup platform and RFID solutions can transform your supply chain operations.
On Saturday 25th October, Clustag opened the doors of its Ontinyent headquarters for the first time to celebrate its first Clustag Family Day, bringing together employees and their families. The event marked ten years of international growth from the Vall d’Albaida. It also offered visitors a closer look at how teamwork, talent and daily innovation shape the company’s success in advanced logistics and traceability solutions. Furthermore, it served as a recognition of the people who make Clustag’s global impact possible every day.
A look inside Clustag technology hub
The Clustag Family Day gave families the chance to explore the spaces where innovation takes shape every day. They discovered areas where smart tags are designed, manufactured, and tested, as well as the R&D labs where new logistics solutions are developed to optimize supply chains worldwide. Families could see how technology and teamwork combine to keep logistics efficient, flexible, and continuously improving.
Local talent and strong roots
Since its foundation, Clustag has invested consistently in local talent from the Valld’Albaida, convinced that technological excellence can grow, and expand from anywhere in the world. This long-term commitment has positioned Clustag as an international benchmark in RFID traceability and logistics innovation. Moreover, the company’s success is deeply rooted in the community, where local knowledge and global vision work hand in hand.
Ten years of evolution and a new brand renewal
The first family day coincided with a milestone. Ten years of teamwork, innovation, and growth. By opening its doors to families allowed employees could proudly share how their daily work drives global logistics efficiency and strengthens Clustag’s reputation.
In addition, the event served as a gesture of gratitude and recognition for collective effort that fuels the company’s success and for the deep connection to its local roots, which continue to inspire creativity and innovation.
People, trust, and logistics excellence
This celebration reaffirms Clustag’s commitment to people, teamwork, and continuous improvement in logistics performance. After a decade of steady growth, the company remains guided by the same values that shaped its beginnings: trust collaboration, and the belief that great innovation starts with local talent. As a result, Clustag continues to drive logistics transformation through technology, creativity, and a strong human connection.
Efficient order fulfilment is one of the biggest challenges in modern automated warehouses. Companies rely on Automated Storage and Retrieval systems to optimize space utilization and accelerate the movement of goods. Order preparation AS/RS systems deliver precision, speed, and automation throughout the picking process. Even the most advanced setups benefit from smart verification tools. That’s where RFID technology makes the difference. By integrating RAIN RFID-based verification into order preparation AS/RS, warehouses can achieve complete accuracy, real-time visibility, and smooth operator workflow that eliminate costly errors and inefficiencies.
With warehouses managing thousands of SKUs and hundreds of orders per hour, every second counts. rfid solutions such as those developed by Clustag bring intelligence and automation to the picking stage, ensuring that every item is correctly identified, validated, and tracked in real time. The result is a fully reliable and efficient order preparation process that enhances both productivity and accuracy.
What is order preparation in AS/RS systems?
Order preparation is a crucial part of warehouse operations, especially in Automated Storage and Retrieval Systems (AS/RS). In these environments, orders are fulfilled from storage bins automatically delivered to picking stations, where operators select the items required for each order. Autostore systems often serve as the backbone of such setups, ensuring seamless bin delivery.
While AS/RS systems automate the transport and retrieval of goods, manual unit picking can still be prone to errors if verification is not automated. Misplaces, missing, or incorrect items can compromise both inventory accuracy and customer satisfaction.
Adding RFID verification during order preparation AS/RS eliminates this weak point. Each item is identified instantly and validated against the digital order, preventing discrepancies and ensuring that the right product reaches the right customer every time.
How RFID enhances order preparation AS/RS
RFID technology seamlessly integrates with AS/RS picking stations to bring full transparency and automation to the process. By using RAIN RFID tags for unit-level identification, warehouses can improve speed, accuracy, and visibility at every stage of order preparation.
Operator no longer need to rely solely on manual barcode scanning or visual checks. RFID-enabled workstations automatically recognize items, confirm correct solutions, and send real-time updates to warehouse management systems. This results in fasters workflows and dramatically fewer picking errors.
Key benefits of RFID in order preparation AS/RS
Integrating RFID into order preparationAS/RS delivers measurable operational improvements that go far beyond speed alone. From minimizing errors to empowering operators with real-time insights, RFID technology transforms the picking process into a smarter, more efficient, and fully traceability workflow. Autostore integration further streamlines order fulfillment by reducing manual handling.
AS/RS delivers bins automatically
The system retrieves the bins containing required SKUs and brings them to the picking station, eliminating unnecessary operator movement.
Operator picks items at the RFID workbench
The operator removes the indicated items and places them on a RFID-enabled workbench for automatic validation.
Automatic RFID verification
The workbench instantly verifies that all items correspond to the digital order, ensuring perfect accuracy before proceeding.
Real-time feedback and confirmation
The system provides instant confirmation or alerts, allowing operators to correct errors immediately and maintain workflow continuity
Continuous and traceable process
Every item picked is logged in real time, creating a fully traceable and auditable process that supports quality control and performance tracking
This streamlined workflow not only improves productivity but also enables warehouses to maintain precise inventory data and ensure customer satisfaction through perfect order execution
Flexible and scalable solutions
One of the key advantages of RFID technology is its flexibility. It can be adapted to any order preparationAS/RS environment, whether upgrading existing infrastructure or designing a new warehouse. RFID-enabled workbenches and readpoints can be customized to fit each client’s operational layout, allowing seamless integration with AS/RS ports and business systems like ERP, SAP or WMS. Autostore solutions are particularly effective in multi-level setups for high-density storage.
This adaptability makes it possible for warehouses across industries; retail, fashion, healthcare, and manufacturing, to benefit from the same level of automation, accuracy, and efficiency.
Real-time operator support with workflow integration
The Zentup Workflow, part of the Zentup suite, provides operators with real-time guidance during order preparation AS/RS, helping reduce human error and streamline picking operations. Keyfeatures include:
Instant EPC-level validation of every item picked
Real-time visualization of order progress, showing:
Expected items
Missing items
Unexpected items
Excess items
User-friendly UI/UX for intuitive operation
Seamless integration with client systems such as ERP, SAP, or WMS
By combining RFID verification with Zentup Workflows, operators receiv step-by-step assistance and real-time feedback, ensuring every order is accurate, traceable, and efficiency processed. This integration maximizes speed, reliability, and overall operational confidence.
Measurable impact on warehouse operations
Integrating RFID into order preparationAS/RS has a tangible impact on warehouse efficiency and reliability:
Faster picking: reduce preparation time per order and increase throughput
Fewer errors: minimize returns and rework due to picking mistakes
Full traceability: track every item in real time for improved inventory accuracy
Optimized workforce: let operators focus on higher-value tasks while RFID handle validation
With these advantages, RFID transform order preparationAS/RS into a streamlined, data-driven process that enhances speed, accuracy, and operational confidence. Warehouses adopting this technology position themselves to meet growing customer demands with efficiency and reliability.
Discover firsthand how RFID technology can transform your order preparationAS/RS operations. Visit our Customer Experience Centreto see our solutions in action and experience the speed, accuracy, and traceability that Clustag can bring to your warehouse. To explore how our RFID solutions can be tailored to your specific needs, fill out our contact form and one of our experts will guide you through a personalized demonstration. Don’t miss the opportunity to optimize your warehouse processes and take your order preparation to the next level.
In highly automated intralogistics environments, automated storage and retrieval systems (AS/RS) operate continuously. Consequently maintaining accurate inventory, traceability, and operational efficiency becomes a major challenge. To address this, companies implement a Cycle Count AS/RS process using Clustag’s RFID technology. This solution not only ensures real-time inventory control but also eliminates manual workloads and minimizes human errors.
By combining AS/RS systems with Clustag’s RFID solutions, companies can enhace warehouse efficiency, achieve seamless traceability , and optimize storage process across complex operations.
Understanding cycle count in AS/RS environments
Cycle counting is a method of auditing inventory on a continual basis, rather than performing full physical inventories. In automated warehouses, this process must be fully integrated with AS/RS systems to avoid disrupting the flow of goods.
Key principles
A Cycle count AS/RS ensures that selected bins or totes are counted at regular intervals without halting warehouse operations. By using RFID technology, each unit within a bin can be read instantly and automatically, guaranteeing precision and reliability. This main principles include:
Continuous inventory verification
Automated data capture
Integration with WMS and ERP systems
Minimization of human intervention
Common challenges in manual cycle counting
Without automation, cycle counting is prone to errors caused by human handling, mislabeling, and misplacement. These errors can lead to inaccurate stock levels, delayed shipments, and increased operational costs. By automating the process within an AS/RS, these challenges are minimized. Autostore solutions can further reduce these errors by automating bin handling and transport.
How Clustag enhances cycle count in AS/RS
Clustag integrates the MOT S24 Slim RFID station directly into the AS/RS conveyor system. As a result, Cycle Counting occurs without interrupting operations and maintains maximum reliability.
Step 1: Bin selection and transport
The AS/RS system identifies bins scheduled for auditing based on a predefined cycle count schedule. These bins are automatically transported to the MOT S24 Slim Station, ensuring smooth and continuous workflow.
Step 2: Automated RFID readings
Once the bins arrive at the station, the system instantly scans all items using Clustag’s RFID technology. Thanks to patented shielding technology, it avoids cross-reading errors and eliminates the need for manual handling.
Step 3: Real-time synchronization
RFID data captured by the MOT S24 Slim is transmitted via Zentup. Clustag’s middleware platform. Zentup ensures seamless integration with ERP and WMS systems, providing real-time updates and full inventory traceability.
Step4: Continuous operation
The system operates 27/, including off-hours. This ensures that cycle counting is performed continuously without impacting other warehouse processes.
Key benefits of cycle count AS/RS with Clustag
Implementing a cycle count AS/RS with Clustag provides measurable operational advantages:
Automated inventory management
The system performs inventory counts automatically, which reduces the need for manual labor and minimizes human errors.
Continuous warehouse operation
By integrating RFID scanning into the AS/RS, the system conducts inventory audits without stopping workflows, thus maintaining productivity and efficiency
High accuracy and reliability
Clustag solutions achieve up to 99,96% RFID reading rates, ensuring accurate stock levels at all times.
Rapid ROI
Automation reduces labor costs and optimizes inventory management, delivering a fast return on investment.
Scalable and flexible
The system, can handle up to 1000 boxes per hour and accommodates various bin sizes, making it suitable for warehouses of all sizes. Autostore setups in particular allow scaling to very high-density storage environments.
Best practices for implementing cycle count AS/RS
To maximize the benefits of cycle counting with an AS/RS, consider the following strategies:
Process standardization
First establish clear schedules and procedures for cycle counting. Then, automate bin selection, transport, and data capture to maintain consistency.
Staff training and oversight
Even in automated environments, trained staff should monitor processes to address exceptions and ensure system efficiency.
Continuous monitoring
Use Clustag’s Zentup to track cycle count results in real-time. This enables rapid reponse to discrepancies and ensures continuous process improvement.
Integration with enterprise systems
Connect RFID data to your WMS and ERP for synchronized stock updates, accurate reporting, and comprehensive inventory traceability.
Real-world results with Clustag
Clustag’s Cycle Count AS/RS implementations have shown significant results across various industries
Throughput: up to 1.000 boxes per hour
RFID reading rate: up to 99,96%
Inventory accuracy: near 100%
ROI: less than 12 months through labor optimization
Continous operation: uninterrupted cycle counting even during off-hours
Integrating Clustag’s RFID solutions into AS/RS systems tranforms cycle counting into a fast, accurate, and fully automated process. Companies gain operational visibility, minimize human errors, and optimize warehouse performance while ensuring complete inventory traceability
Discover how Clustag can help your warehouse implement Cycle Count AS/RS with efficiency and precision. Contact our experts to design a solution tailored to your operations and to visit our customer experience centre to see in action.
In today’s logistics landscape, understanding how to reduce human errors in a warehouse is essential to maintain competitiveness and customer satisfaction. Even minor errors in pick & pack or order preparation can result in costly rework, delayed deliveries, and damaged brand reputation. Every error in the warehouse, whether it’s a misplaced item, an incorrect shipment, or a counting deviation, directly impacts operational efficiency and profitability. At Clustag, we believe that eliminating these risks is not just about avoiding mistakes but about building smarter, more reliable processes that drive long-term value.
What is human error in logistics?
Reducing mistakes in warehouse operations begins with understanding them. Human error in logistics goes beyond simple oversights; it is a complex phenomenon influenced by system design, workload, and operational culture. By analysing these errors, we can implement targeted solutions that prevent recurrence and improve overall efficiency.
Errors, slips, lapses, and mistakes
Human errors manifest in multiple forms. Slips occur where a well-intentioned action is executed incorrectly, while lapses happen when steps are forgotten. Mistakes involve incorrect decisions based on flawed judgment or inadequate knowledge. Recognizing these distinctions allows us to design systems that prevent errors before they affect operations, transforming reactive management into proactive control.
Common types of human errors in order picking
Errors during order picking are among the most frequent in warehouse. These include picking the wrong product, incorrect quantities, misplaced items, or skipping steps in the process. Each type of error disrupts downstream operations, increases the likelihood of returns, and ultimately impacts the customer experience.
Root causes of human error in order preparation
Underlying these errors are common root causes: poor process design, inadequate training, manual handling without support, and the absence of real-time monitoring. Environmental factors, like warehouse layout and product labelling, also contribute. Addressing these root causes requires a combination of operational redesign, technology integration, and continuous staff development.
Key strategies for human error prevention in logistics
Preventing errors in warehouse operations is less about assigning blame and more about creating resilient systems. By leveraging design thinking, technology, and structures learning, we can significantly minimize mistakes and improve efficiency.
Process design and simplification
Simplifying workflows reduces the opportunity for human error. Streamlined pick and pack procedures, standardized steps, and clear labeling help employees execute tasks correctly the first time. Clustag’s solutions enable visual and RFID-based guidance systems that make complex operations intuitive, allowing workers to focus on execution rather than memorization.
Mistake-proofing (Poka-Yoke) applied to order picking
Poka-Yoke, or mistake-proofing, is a practical approach to error prevention. In warehouse operations, this can involve automated alerts for incorrect item selection, guided picking systems, and verification checks. Clustag’s RFID solutions provide real-time validation of products during preparation, ensuring that any deviation from the correct order triggers an immediate correction.
Automation and digital assistance technologies
Automation is not about replacing human workers; it’s about augmenting their capabilities. Digital tools, scanning systems reduce reliance on memory and manual checks. With Clustag’s advanced RFID tracking and monitoring, warehouses gain a layer of digital oversight that prevents errors before they escalate into costly problems. Automation also helps in high-volume warehouses where repetitive tasks increase the likelihood of mistakes, allowing staff to focus on complex decisions and customer-focused activities.
Continuous training and learning from mistakes
Even with the most robust systems, human skill remains critical. Structured training programs, combined with data insights from previous errors, allow teams to learn continuously. Clustag’s solutions generate actionable performance metrics, identifying petters that inform targeted training and process refinement. This creates a culture of improvements where human error is reduced over time, and employees are empowered with knowledge rather that burdened by repetitive manual checks.
Monitoring and feedback in real-time
Real-time feedback loops are crucial for preventing errors as they occur. Dashboards and alerts can immediately highlight deviation from standards procedures. By integrating Clustag technology into warehouse operations, managers receive instant notifications, enabling rapid intervention and minimizin downstream impact. Continuous monitoring also provides the data needed to optimize warehouse layouts, stock placement, and order routing to further reduce human error.
Step-by-step application: implementing human error prevention in order picking
Implementing effective error prevention requires a structured approach. The following steps illustrate how warehouses can translate strategy into action.
Map and assess risks
The first step is to identify high-risk areas within the picking process. By mapping workflows and tracking error patterns, we can pinpoint where human mistakes are most likely to occur. Clustag’s RFID tracking provides precise data, highlighting vulnerabilities that may otherwise go unnoticed.
Choose preventive control methods
Next, select the right preventive measures, be it process redesign, digital assistance, or mistake-proofing techniques. Clustag’s solutions allow warehouses to deploy tailored controls that match operational needs, ensuring that prevention is specific, actionable, and measurable.
Pilot and test improvements
Before full-scale implementation, pilot solutions in controlled environments. Testing ensures that chosen methods effectively reduce errors and integrate seamlessly with existing operations. Real-time analytics from Clustag systems provide critical insights during this phase, interactive refinement and demonstrating tangible benefits to teams and stakeholders.
Scale and standardize
Once validated, successful measures hold be standardized across all relevant operations. This includes updating SOPs, training staff, and implementing technology at scale. With Clustag, scaling is efficient, supported by adaptable RFID platforms that maintain accuracy and reliability across multiple sites.
Real-world success: Nike’s RFID transformation in Eastern Europe
Nike’s exclusive distributor in the Balkans, Sport Time, faced major challenges managing high-volume, diverse inventory across eight countries. Manual post-pick controls, slow item verification, and lack of real-time visibility were leading to frequent errors, shipment mismatches, and operational inefficiencies.
Sport time implemented a fully integrated RFID solutions thanks to Clustag covering:
Inbound verification: efficient scanning of incoming goods at item levels using RFID.
Post-pick control: orders packed are instantly verified, with any discrepancies rerouted to audit stations for real-time correction.
Outbound verification: each shipment validated with RFID before dispatch to ensure accuracy.
Centralized platform: integration of all warehouse and sport goods operations for visibility and data-driven optimization.
“With RFID, we’re not just talking about process improvement, but about complete transformation. Instead of lengthy and manual receiving processes, we now how have the ability to accurately verify hundreds of items in just a few seconds” – Bojan Djordjevic, Regional MPO and logistics director, Sport-Time
Measurable results
The impact was immediate and transformative:
100% item-level accuracy from warehouse to store.
66% of retail items tracked with complete traceability.
Hundreds of items verified in seconds, eliminating lenghty manual scanning.
25% reduction in logistics costs by minimizing shrinkage, stockouts, and human errors.
35% boost in operational productivity through automation and streamlined workflows.
37% faster response times thanks to real-time coordination across inventory systems.
Enhanced staff efficiency, freeing teams to focus on value-added tasks like customer engagement.
This case highlights how RFID technology can dramatically reduce human error in pick & pack operations, accelerate fulfilment, and provide real-time inventory visibility. Sport Time’s experience demonstrates that implementing advanced digital solutions not only improves accuracy but also transforms operational efficiency and scalability across multi-country logistics networks.
Take the next step in reducing warehouse errors
Implementing solutions reduce human error in warehouse operations is not just a one-time improvement, it’s a strategic investment in efficiency, accuracy, and customer satisfaction. With Clustag’s RFID technology, visual guidance systems, and data-driven insights, warehouses can transform their pick & pack process, reduce rework, and ensure every order is fulfilled correctly the first time.
Now is the time to explore how to reduce human errors in a warehouse within your own operations. Our experts can guide through process mapping, risk identification, and deployment of RFID-based-errors-prevention tools.
In logistical and industrial environments, even a minor discrepance can trigger a chain of inefficiencies: delayed shipping, reprocessing costs and loss of client confidence. At Clustag, we know that accuracy and visibility form the foundation of operational excellence. Our RFID solutions help companies reduce shipping errors and optimize outbound verification in real time, ensuring a complete traceability without slowing operations
By integrating smart audit processes and guided workflows, organization not only reduce shipping errors, but also strengthen their quality control systems, boost profitability and enhance their sustainability performance. This approach transforms the way teams manage outbound verification and quality assurance.
Why shipping errors happen and how address them
Order preparation and shipping errors create one of the main challenges in complex logistics. Multiples sources often generate discrepancies including human herrors in picking and packing or system mistmatches between digital records and the physical reality of pallets and boxes.
Common causes include:
Incorrect labeling or missing RFID tags
Missing items or incorrect quatities
Differences between system information recorded in the system and real content of each unit
These issues create bottlenecks, that slow operations and affect customer satisfaction, leading to returns or complaints. Companies need reliable process to detect and correct errors before orders leave the warehouse.
Clustag’s consultive approach
At Clustag, we take a consultative and personalized approach that goes beyond implementing technology. Each detected discrepancy goes directly to a specific verification area, where operators validate the content manually or semi-automatically. This method ensures that staff corrects mistakes immediately, without disrupting operational flow.
Our experience in sectors such as retail, pharma, grocery allows us to adapt reconciliation processes for each type of operation, ensuring that each shipment meets required standards without compromising speed or efficiency.
How content reconciliation works
Content reconciliation enables companies to compare the actual content of each unit with expected data, guarantying total accuracy and complete traceability. Before reviewing individual units, operators conduct a pre-check of documentation and labeling to identify possible discrepances. This initial step ensures that operators work over with reliable information, avoiding additional mistakes and unnecessaries delays.
Step-by-step process
Order reception: This system identifies units that need review, highlighting those with higher risk based on history or order complexity.
Data comparison: Operators use stations such as: AUDIT, AUDIT PLUS o MASSIVE PLUS to compare actual RFID data with expected information. This check can be manual or semi-automated, adapting to operation and shipment volume.
Errors detection: If s discrepancy is found, the system flags the unit and guides to the operator step by step for correction.
Immediate correction: Depending on complexity, mistakes are resolved manually or semi-automatically. Every action is registered to guarantee traceability and quality control.
Tracking and traceability: Zentup Workflow, logs all data, providing full visibility and real-time tracking, for internal and external audits.
This flow guarantee that no unit with errors leaves the warehouse, maintaining strict control without affecting operational speed, or staff efficiency.
Operational benefits of Clustag solutions
Implementing Content reconciliation brings direct and measurable advantages for logistic operations:
Immediate errors detection: Discrepancies are identified in real-time, preventing costly reworks.
Continuously quality control: Warehouse errors are corrected without stopping shipments, maintaining productivity
Scalability and consistency: The solution adapts to multiples stations while maintaining standardized and reliable processes.
Operational efficiency: RFID technology combined with guided review via our middleware Zentup significantly reduces verification times.
Human–machine collaborations: The intuitive interface simplifies training and boost staff productivity; guarantying operator act quickly and accurately.
These benefits enable companies to reduce shipping errors, increase supply chain resilience and improve operations predictability, which is critical in high-volume and complex environments.
Best practices to reduce shipping errors
Before implementing a technology, it is essential to stablish solid and consistent processes that guide the operations reliably.
Standardized procedures
Clear audit and verification steps ensure consistency in every outbound operation. This includes checklists, document review and physical content checks, and validation of information through RFID.
Staff training
Well-trained operators can identify common picking and packing errors, act quickly, and prevent discrepancies from escalating. Continuous training tis key to maintaining high standards of accuracy and speed in operations.
Continuous monitoring and improvement
Data analysis through our middleware Zentup enables companies to identify recurring error pattern, assess processes effectiveness, and adjust operations to minimize future mistakes. This creates a cycle of continuous improvement that enhances efficiency and reduce risk.
Automation with human oversight
Combining RFID technology with human oversight provides flexibility, adaptability and accuracy. Staff can be focus on complex cases, while technology manages routine verifications, guarantying agile and reliable operations.
Speed: up to 50% reduction in manual verification times
Error reductions: discrepancies resolved up to 30% faster
Full traceability: tracking from preparation to shipment confirmation
Customer satisfaction: reliable, error-free deliveries that strengthen and brand reputation.
Our experts provide consultative guidance, process refinement and deliver strategic recommendations with each implementation.
Strategic and consultive benefits per sector
Different sectors have unique logistics and operational requirements, so the benefits of content reconciliation, vary according to process complexity and product criticality. At Clustag, our consultative approach allows us to tailor solutions for every industry, guaranteeing each operation achieves the highest standards of accuracy, traceability and efficiency. Strategic implementation not only reduces shipping errors but also optimize productivity and strengthen supply chain confidence.
Retail and fashion
Ensures accuracy in orders, colors, sizes and SKUs, avoiding costly returns and increasing client loyalty. Content reconciliation allows keeps inventory synchronized and minimize errors in high-volume operations. Moreover, by combining human oversight with RFID technology, errors are detected and corrected immediately, protecting customer experience and brand reputation.
Pharma and healthcare
Ensures serialized products and critical supplies comply with regulations and reach their destination accurately. Reduces risks of errors that could impact patient safety and regulatory compliance.
Grocery
Confirms shipment integrity and control products expiration date and regulatory compliance Allow more efficient planning of deliveries, reducing waste and losses.
Nordic retailer optimizes shipping accuracy
A recent project with a leading Nordic retailer ilustrates this impact of Clustag. During the last quarter, their MOT system processed 17.281 boxes, of which 1.824 were identified as KO boxes. Thanks to the integration with Clustag’s Zentup Workflow interface, it could audit each box in real time and identify the origin of the discrepancies:
3,9% of boxes shows mismatched content
3,6% had no barcode
3,6% contained missing items
2,5% had excess items
1,5% included unexpected articles
Once the boxes were audited, they were updated, so they could be shipped correctly. This process not only reduced high reworks costs, but also strengthened brand reputation and customer trust, showing how accuracy and visibility create measurable business value
Excellence in every shipment
With Clustag, each shipment is become an opportunity to demonstrate, reliability, accuracy and commitment with the client. Our solution ensures that shipping issues go unperceived, protecting operational efficiency and customer confidence.
For more information,contact our experts to design the most efficient and tailored solution for your warehouse operations.
At Clustag, we work to ensure that every warehouse outbound operation is accurate, efficient and fully traceable. Implementing outbound verification in shipping processes guarantee that each order leaves the warehouse correctly and is recorded with complete real time visibility. The benefits of outbound verification not only improve shipment accuracy but also optimize inventory management and reduce errors that can affect supply chain.
With our RFID solutions and seamless integration with ERP and WMS systems, our Clustag’s team of experts provides full control over the outbound flow, from picking to final delivery, enhancing operational efficiency while minimizing costs associated with errors and returns.
Improved shipment accuracy
Ensuring every order is dispatched accurately is critical to maintaining customer satisfaction and operational efficiency. Outbound verification plays a vital role in minimizing errors before items leave the warehouse
Enhace shipment accuracy
At Clustag, we work to make outbound verification a reliable and automate process. Each pallet, box or item is validated through RFID before leaving the warehouse, ensuring that the shipment exactly matches the customer order
Reducing errors with RFID
Our RFID solutions automatically identify and cross-check each unit against ERP/WMS records, eliminating manual checks and significantly reducing human error.
In a retail logistical center, our team implemented RFID technology to verify thousands of daily shipments. Shipment accuracy increased to 99,8%, while inventory control was updated in real time without disruption operations.
Enhanced visibility and traceability
Real-time visibility of every in the outbound process is essential for effective warehouse management. Complete traceability enables, logistic teams to monitor operations and respond to issues immediately.
Real time tracking
At Clustag, we work to offer complete visibility over the outbound process. By automatically reading RFID tags at strategic points, logistics managers can track pallets, cartons and individual items in real time through the ERP o WMS.
Item-level records
Our RFID middleware generates detailed item-level records, offering complete traceability throughout the outbound process. This facilitates audits, achievement analysis and immediate identification of operational issues.
Our team supported an international logistics operator in monitoring of 100.000 daily items, achieving complete item-level traceability and reducing inventory discrepancies by 95%
Time and efficiency optimization
Optimizing outbound operations saves time, reduces bottlenecks and allows warehouse staff to focus on higher-value tasks. Implementing technology-based verification is key to speeding up processes.
Speeding up the outbound process
With our solutions, Clustag works to speed up the outbound process through mass RFID readings, eliminating manual steps and enabling operators to handle larger order volumes in less time.
Reducing downtime and bottlenecks
Automating outbound verification with RFID prevents interruptions caused by human errors, reducing bottleneck in critical areas such as consolidation a shipping.
Integration with ERP and WMS systems
Seamless integration between outbound verification and ERP/WMS platforms ensures that data flows with not interruptions, improving inventory accuracy and operational decision-making.
Verification automation and inventory update
At Clustag, we work to integrate outbound verification with existing ERP/WMS systems, so that each RFID read automatically updates inventory and confirms dispatched orders.
Real time data synchronization
This ensures a single, accurate view of stock, facilitates planning of routes, replenishments and deliveries. Reduce discrepances between systems, optimizing the entire supply chain.
Our experts team ensures seamless and scalable integration, maintaining operational efficiency without interrupting daily warehouse activities.
Scalability and adaptability
Warehouse operations must adapt to growing volumes and changing business requirements. RFID solutions provide the flexibility to scale efficiently while maintaining control.
Adapting to growing volumes
At Clustag, we work to make our RFID solutions scalable, capable of handling hundreds to thousands of units per minute, adapting to increasing demand or network expansion.
Suitable for manual and automated environments
Our solutions are flexible: they can be deployed in manual processes with RFID portals or handheld readers, as well as in fully automate systems with conveyors and fixed readers. This enables warehouses to gradually increase automation while always maintaining traceability and control.
RFID specific benefits
Leveraging RFID technology in outbound logistics provides measurable advantages in accuracy, efficiency and traceability:
Enhanced visibility of outbound flow, from preparation to final delivery
These improvements help maintain high OTIF compliance rates and optimize overall warehouse efficiency.
The Benefits of outbound verification are clear: higher accuracy, complete traceability, and optimized time in outbound operations. At Clustag, we work to ensure every outbound process is managed efficiently, reducing errors and enhancing visibility throughout the supply chain.
Would you like to explore how to enhace outbound verification and traceability in your warehouse?
Contact our team of experts and discover how Clustag can help you optimize your operations with a fully customized approach to your processes.
Nazca Capital has acquired a majority stake in Clustag, a leading provider of RFID intralogistics automation solutions, to support its international expansion and strengthen its global leadership. Founded in 2015 in Valencia, Clustag develops cutting-edge RFID technology. It ensures the highest accuracy, reliability, and speed in complex logistics environments. As a result, this transaction marks the fourth investment by the Nazca Small Cap II fund and represents a key step in consolidating Clustag’s growth strategy and innovation leadership.
Nazca Capital, a leading private equity firm specializing in Spanish unlisted SMEs, has acquired its stake through its Nazca Small Cap II fund. Clustag is a leading company in RFID reading solutions for logistics environments.
The role of RFID in logistics and supply chain efficiency
RFID (Radio Frequency Identification) technology is transforming the way companies control and optimize their operations. Specially, it enables real-time identification and tracking of products without physical contact or direct line of sight. This technology provides total inventory visibility, reduces losses and errors, increases speed and operational efficiency, enhances the customer experience, and generates significant cost and time savings. In an increasingly complex logistics and e-commerce landscape, these advantages are decisive.
Clustag’s position as a global leader in RFID automation
Clustag is a benchmark in the intralogistics segment thanks to its broad portfolio of innovative, customer-oriented solutions. The company designs and manufactures its own equipment, achieving the highest reading accuracy, reliability, and speed in the market. Moreover, these solutions enable cost savings and greater supply chain control in demanding and complex logistics environments. In addition, they are fully compatible with all RFID tags available in the market. This unique value proposition is the result of over ten years of specialization and continuous improvement led by Clustag’s dedicated R&D team.
Financial growth and international presence
The company expects to exceed €18 million in revenue by 2025, maintaining the double-digit growth achieved in recent years. Furthermore, more than 50% of its sales come from international markets, with a presence in over 25 countries and subsidiaries in the United States and Mexico. Its client portfolio includes leading operators in sectors such as fashion, retail, consumer goods, healthcare, and cosmetics. In addition, it serves logistics operators and automation engineering firms.
Leadership continuity and strategic vision
Luis Ríus, founder and CEO of the company, will remain as shareholder and chief executive. He will lead a new plan focused on continuing international growth, increasing presence in sectors where RFID adoption is still emerging, and supporting the radio frequency identification rollout among textile manufacturers.
This transaction also involves the exit of RFID tag supplier SML Intelligent Inventory Solutions, leaving Nazca and Luis Ríus as the sole shareholders of Clustag.
Through this acquisition, Nazca will contribute its experience in high-growth and international expansion projects. Consequantly, it will accompany Clustag in a new phase of development that will build on its innovative character, commitment to continuous improvement, and customer-centric approach through tailored solutions.
This investment marks the fourth transaction completed by Nazca Small Cap II, which already includes Global Factor (a leader in sustainability and environmental markets), Coycama and Becrisa (a leading group in the bathroom sector), and Laberit (a leader in digital transformation services).
“Nazca’s entry represents a major milestone for Clustag and validates our successful trajectory in recent years. We are convinced that Nazca is the right partner to drive this new stage of strong growth and to consolidate our position as a global leader.”
“Clustag fits perfectly with Nazca’s investment strategy. Indeed, it is a company with an excellent management team, exposure to a high-growth market, and a strong international presence. Its technology-based and service-driven value proposition allows it to meet the needs of global leading clients with excellence.”
As part of the transaction, Deloitte, KPMG, and Uría Menéndez advised Nazca, while Livingstone Partners and Araoz & Rueda advised Clustag.
In outbound logistic, accuracy is non-negotiable. As the final stage before goods leave the warehouse, outbound verification guarantees that the right items reach the right customer, on time. RFID technology, integrated with middleware like Zentup, performs a key role in automating and securing this process, especially in high-volume, multi-SKU environments.
What is outbound verification?
Outbound verification is the process of confirming that the items prepared for shipment match the customer’s order before dispatch. It serves as a key control point within the outbound logistics process, ensuring accuracy, contractual compliance, and traceability.
Although, it forms part of the outbound logistic value chain, it stands out for its specific focus on validating the products leaving the warehouse. It is especially relevant in sectors where shipping accuracy is non-negotiable, such as retail, 3PL, pharmaceutical and groceries.
Operational flow of outbound logistic with RFID
RFID technology enables fast and automated outbound logistic by capturing item-level data in real time. Here is how it works:
Item-level RFID scanning
Each product has a unique RFID tag
As items pass thought RFID tunnels or antennas, scanned thousands of items are scanned within seconds
This process eliminates manual counting and reduces human error, even in high-speed dispatch lines.
Order validation via Zentup middleware
Zentup connects RFID readers to the ERP o WMS
Scanned data are automatically compared with the sales order
Real-time validation confirms that each item belongs to correct shipment, no manual intervention needed.
Discrepancy detection and immediate correction
The system instantly detects missing, duplicate or incorrect items
Operators can correct errors before sealing the shipment
This prevents returns, contractual penalties, improves customer experience.
Final validation and complete traceability
Once validated, the shipment is marked as ready for dispatch.
Each item is traceable from the warehouse to the final client.
This item-level supports audits, returns and regulatory compliance
Operational benefits of RFID-based outbound logistic
Implementing RFID for outbound logistic provides measurable benefits in logistics KPIs:
Reduced dispatch errors: up to 99,9% accuracy in order preparation.
Improved OTIF (On time in full): real-time validation, avoids last-minute delays.
Higher operative efficiency: less time spent on manual checks.
Lower logistics costs: fewer returns, reworks, and post-sale issues.
Total visibility: each item is recorded, facilitating traceability and data-driven decisions.
Integration with ERP and WMS: architecture and automation
RFID Outbound logistic does not work in insolation. Its real value multiplies when integrated with management system such as:
ERP (Odoo, SAP, Microsoft Dynamics): validate sales orders, update delivery status, and generates documentation automatically.
WMS (Management system of warehouses): synchronizes order preparation with verification, ensuring consistency between physical and digital inventory.
Zentup acts like middleware between RFID devices and these systems, managing events, validating rules and data flows. This architecture enables automate of tasks such as:
Automatic shipments confirmation
Logistics label generation
Real-time error alerts
Traceability records by item, batch or order
Manual vs RFID-based verification
Aspect
Manual Verification
Verification RFID
Time for shipment
High
Very low
Accuracy
Variable
High (99,9% or more)
Traceability
Limited
Complete, item-level
Operating cost
High (labor-intensive)
Optimized (automation)
Scalability
Limited
High
Human error risk
High
Minimal
Real-world stages of RFID error prevention
Retail: A 200-unit includes 5 items in the wrong size. The RFID system detects the mismatch before pallet sealing.
Pharmaceutical: A batch with expired products is mistakenly include in a shipment. The middleware automatically blocks the dispatch
3PL: an operator scans two times the same SKU. System detects the duplicate and sends an alert
Grocery: an order requires traceability per batch. RFID enables register each unit in corresponding batch without manual intervention.
Impact on customer experience and after-sale
Outbound verification not only improves internal operations, but also has a direct impact on customer experience:
Fewer claims: customers receive exactly what they ordered.
Greater trust: especially in regulated sectors such as pharma or grocery.
Simplified returns: thanks to unit-level traceability.
Faster audits: with complete digital shipment records.
It also enables value-added services such as:
Automatic delivery confirmation
Post-sale traceability portals
Item Integration with transport platform for real-time tracking
Applications in outbound shipments
RFID outbound logistic adapts to different shipment types and industries.
Shipment types: pallets, boxes, or individual units
Sectors: retail, 3PL, pharmaceutical, grocery and automotive
Environments: High-volume distribution centers and semi-automated warehouses.
Whether verifying outbound activities in warehouse or ensuring outbound compliance in omnichannel retail, RFID guarantees speed and accuracy.
Implementation examples
These verification workflows are used in both automated and manual operations:
3PL provider uses RFID to verify thousands of SKUs before dispatch.
A retail distribution centre integrates RFID tunnels with Zentup to detect packing errors in real-time.
In pharmaceutical sectors, RFID guarantee serialized units match outbound manifest, complying with regulations.
These examples demonstrate how RFID enhances outbound verification, reducing errors and increasing operational performance.
Outbound verification is the final quality checkpoint before items leave the warehouse. It guarantees that every shipped item is correct, traceable and ready for delivery. By integrating RFID with Zentup middleware, companies gain real time visibility, operational accuracy and complete traceability.
In a supply chain where accuracy and speed are essential, RFID technology transforms outbound logistic into an agile, automated, and data-driven process that protects both the business and the customer.
Sensormatic
Sensormatic Solutions is a global leader in retail solutions from Johnson Controls, powering safe and seamless shopping experiences. With more than 60 years of experience, it delivers an interconnected ecosystem of loss prevention, inventory intelligence, and traffic analytics, transforming data into actions that shape the future of retail.
Malipo is a Mexican integrator specialized in in‑store inventory management, loss prevention, and security, using AI to enhance the shopping experience and increase sales. Clustag complements their scope by providing RFID solutions for back‑of‑store and warehouse operations, covering the end‑to‑end operational flow.
QodeNext is a leading provider of supply chain traceability and automation technologies. With over 25 years of experience, they deliver integrated solutions using Barcode, RFID, Vision, IoT and advanced analytics to enable end‑to‑end visibility and improve operational efficiency.
Conveyor Logistics specializes in providing innovative material handling and warehouse automation solutions. With a passion for excellence and a commitment to customer satisfaction, they have become a trusted partner for businesses seeking to optimize their operations.
Omnisint is a technology company specialized in implementing highly innovative solutions for the retail market and beyond. Its mission is to identify and deliver innovative, sustainable, and reliable technologies to its clients. Omnisint is a continuously growing organization that counts among its established customers some of the leading international brands and retailers.
At Times-7, they design and manufacture high-performance RAIN RFID antennas that deliver trusted accuracy, reliability, and RF excellence. Based in New Zealand and supported by a global distribution network, their antennas power mission-critical applications across retail, healthcare, logistics, manufacturing, and more.
Clustag collaborates with ITI, a Technological Center for Research, Development and Innovation in Information and Communication Technologies (ICT). As part of REDIT and FEDIT, ITI develops advanced technological solutions aimed at improving industrial competitiveness and fostering a smarter, more sustainable society. This partnership supports Clustag’s commitment to innovation in RFID and IoT for logistics, traceability, and digital transformation.
The National Innovation and Sustainability Cluster located in Ontinyent, is an organisation that adds value to its member companies as it was created with a focus on innovation, business cooperation and internationalisation.
The Vall d’Albaida Business Confederation (COEVAL) was created at the end of 1996 with the basic objective of uniting the efforts of the different sectoral organisations and companies based in the region.
The Spanish Logistics Centre is the national reference association for supply chain management in Spain. Focused on providing value to its members through knowledge and innovation in logistics management. CLUSTAG is part of this group that promotes automation in Spain.
Collaborating in research with the Institute of Telecommunications and Multimedia Applications of the Universitat Politècnica de València implies a relationship focused on research and technological innovation allowing Clustag to develop joint R&D projects, access to specialised knowledge in telecommunications and multimedia applications and support technical training through participation in conferences, collaboration in research and access to advanced laboratories.
Being a collaborating partner of EDEM Business School means that Clustag actively participates in the business training and entrepreneurship ecosystem that EDEM promotes by offering its experience in RFID technology and logistics in training programmes, connecting with young talent
National Retail Federation has represented the retail trade for more than a century in the USA. They are passionate advocates for the people, policies and ideas that help retail thrive. At Clustag we know that the automation of warehouse operations must go hand in hand with the retail sector, so we are pleased to support and share our knowledge with NRF members.
MHI is the largest materials handling, logistics and supply chain association in the US, working to provide the latest advancements, the strongest industry and technology relationships, powerful leadership in the automation sector and the best market access for manufacturing and supply chain professionals.
The RAIN Alliance is a global non-profit organization that promotes the widespread adoption of RAIN RFID technology around the world. Founded in 2014, the alliance brings together more than 160 companies from the RFID ecosystem, including hardware manufacturers, software developers, system integrators, and end users. The name RAIN stands for “RAdio frequency IdentificatioN” and symbolizes the connection between data from the physical world and digital systems through UHF RFID technology.
Lenze is a leader in automation and motion control solutions offering innovative technology for the optimisation of industrial machinery. Its product range includes servo drives, servo motors and control systems that improve efficiency, flexibility and connectivity in automated production environments.
Leuze is a company specialising in sensors and detection systems for industrial automation providing advanced solutions in security, identification and process control. Its products include optical sensors, code readers and measurement technology designed to guarantee maximum precision, reliability and safety in the most demanding production environments.
Cognex is a leading company in machine vision and industrial identification specialising in the development of intelligent camera systems and advanced sensors that optimise automation processes in industrial environments. Its solutions enable recognition and quality control on production lines ensuring greater precision, efficiency and error reduction.
Rolling On Interroll is a strategic, long-term initiative of the worldwide Interroll Group. It is tangible proof of the company’s strategic positioning as strong partner for system integrators and OEMs around the globe.
Zebra is committed to empowering teams with the mobility and insight needed to operate at the cutting edge of excellence. Beyond simply providing intelligent hardware, Zebra delivers solutions that offer organizations complete visibility, enabling smart, agile decision-making — both in the moment and for future planning.
ClarityRFID is a global business and branding solutions provider, a testimony of 35+ years of vision and innovation. From its start in 1985 as a label and accessories provider to its position today as a worldwide leader in item-level RFID solutions, ClarityRFID have remained committed to continuous innovation, sustainability, and value-driven solutions for unique brand needs.
Impinj helps partners virtualize, analyze, and optimize businesses by wirelessly connecting everyday things to the Internet. The Impinj Partner Network program offers training, technical support, and marketing and sales resources that empower us to build connections and grow business.
STC Retail. RFID projects are implemented to improve inventory management accuracy, enhance the shopping experience, and reduce theft in stores and warehouses. Thanks to the collaboration with Clustag, these solutions also enable real-time traceability, greater operational efficiency, and data-driven decision-making tailored to the needs of the retail sector.
Terso Solutions is a U.S.-based company specialized in RFID solutions for inventory management in critical environments such as healthcare and pharmaceuticals. Its technology enables secure, connected devices to control high-value products at the point of use.
Its mission is to free professionals from administrative tasks, allowing them to dedicate more time to healthcare and scientific work.
